Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, website URLs
• Usage Data: API usage logs, import statistics, feature usage
• Download Tracking: Integration downloads with contact information
• Technical Data: IP addresses, browser information, device data
• Payment Information: Billing details processed by secure payment providers

2. How We Use Your Information

We use your information to:

• Provide and improve our API services
• Process subscription payments and billing
• Send service updates and technical support
• Analyze usage patterns for service optimization
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal data. We may share information with:

• Payment Processors: For subscription billing (PayPal, Stripe)
• Marketplace APIs: As necessary for product import functionality
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Third-party services that help operate our platform

4. Data Security

We implement security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure credential storage with encryption
• Regular security audits and monitoring
• Access controls and authentication systems
• Secure data centers and infrastructure

5. Data Retention

We retain your data:

• Account data: Until account deletion
• Usage logs: 12 months for service improvement
• Payment records: As required by law (typically 7 years)
• Download records: 24 months for analytics

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

7. Cookies and Tracking

We use cookies for:

• Authentication and session management
• User preferences and settings
• Analytics and performance monitoring
• Security and fraud prevention

8. Third-Party Services

Our service integrates with third-party APIs and services. Each has their own privacy policies:

• Marketplace APIs (Amazon, eBay, etc.)
• Payment processors (PayPal, Stripe)
• Analytics services
• Cloud hosting providers

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to Privacy Policy

We may update this privacy policy periodically. Users will be notified of significant changes via email or through our service.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@productimporter.com
Data Protection Officer: dpo@productimporter.com
Address: [Your Business Address]

We will respond to your requests within 30 days.